Shipping

General Information

Deliveries to countries outside Australia may incur customs or import taxes. It will be a cost at the customers discretion as we don't have any control over these charges, therefore we can't cover them for you.

Recommendation to check with by your country's legal regulations and your local authorities prior to completing the order.

Once an order has been shipped, we are not responsible for any uncollected parcels due an incorrect address entered or unsuccessful delivery attempts.

In the case of missing or lost parcels, refunds will only be processed once provided confirmation from the postal service. However, the inquiry may take several weeks and is out of our control.

Shipping Costs

Standard shipping is $9.95

Express shipping is $14.95

We aim to ship your product out within 2-3 days of purchase. Standard shipping for products should be received within 2-7 business days depending on your location within Australia. For an estimate shipping timeframe, visit the Australia Post website and enter postcode '2196' (punchbowl) in the 'From' field.

*Please be advised any delays after your product is shipped, it is out of our control and House of Hair Extensions will not be held liable for any costs due to delays.

Due to COVID19, shipping timeframes may vary and the timeframes provided are only a guide. We apologise in advance for any inconvenience.